Satin Creditcare Network LimitedClosure360 Sign in

Prevoyance IT Solutions for Satin Creditcare Network Limited

Loan collection and closure,
on one governed platform

Collection work planned ahead of the peak. Money captured digitally at the doorstep and reconciled the same day. Closure documents issued on the day of closure. Every outbound contact recorded against the conduct rules that applied.

How this programme is built

Conduct enforced by the engine

Contact windows, frequency caps, consent and the recovery location rule are enforced in code and in the schema. Every suppressed message carries a record naming the rule that applied.

Every figure carries its denominator

Collection efficiency is reported against its demand base, and contact figures against the dispatch count, so each number can be traced to what it counts.

Write once audit

Every contact, decision, suppression and money movement is written once. Records are not updated or deleted, and any attempt is recorded.

Fail closed, restart unattended

Every protection defaults to on, and a missing setting leaves it in place. Health checks run a real query and report latency. Services restart unattended.

The programme at a glance

16Use Cases
11Modules
30Screens Developed
63Database Tables
39Weeks, Four Phases
18Engineers
  1. Phase 0Discovery and baselines3 weeks. Data contract, regulatory confirmation, measured baselines.
  2. Phase 1Foundation and compliance spineThe conduct gate, the money path and the closure path.
  3. Phase 2Field intelligence and riskBuilt on the event history Phase 1 creates.
  4. Phase 3Reach, resilience and growthSpecialised paths and the consent gated growth feature.

Sign in to read the project document charter, the programme management charter, the full specification set, the sixteen process flows and the screen set.

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